SMS Terms and Conditions (CASL – Canada)

Company Name: HLS DATA Solutions
Business Address: [Insert Full Canadian Mailing Address]
Contact Email: support@hlsdata.com
Contact Phone: 403-248-4044

By providing your mobile number and opting in, you consent to receive SMS messages from HLS DATA Solutions in accordance with Canada’s Anti-Spam Legislation (CASL).

Program Description

The SMS messaging service operated by HLS DATA Solutions is used to send service-related, transactional, informational, and/or promotional messages, including but not limited to service updates, appointment reminders, billing notices, security alerts, and customer support communications.

Consent (CASL Compliance)

You provide express consent to receive SMS messages by:

• Submitting your mobile number through our website, forms, or contracts, or

• Explicitly agreeing to receive SMS communications through another authorized opt-in method.

Consent is voluntary and may be withdrawn at any time.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Pricing Disclosure

Message and data rates may apply. Charges are billed by and payable to your mobile service provider.

Opt-Out / Unsubscribe

You may withdraw consent at any time by replying STOP to any SMS message.
Unsubscribe requests are processed without delay and no later than 10 business days, as required under CASL.

Help & Customer Support

For assistance, reply HELP to any message or contact us at:
Email: support@hlsdata.com
Phone: 403-248-4044

Identification Requirement (CASL)

All SMS messages sent by HLS DATA Solutions clearly identify the sender and include unsubscribe instructions.

Privacy Policy

Participation in our SMS program is subject to our Privacy Policy, available at:
[Insert Privacy Policy URL]

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

Privacy Policy – SMS & Mobile Information (CASL-Compliant)

Effective Date: [Insert Date]

HLS DATA Solutions is committed to protecting your privacy and complying with Canada’s Anti-Spam Legislation (CASL) and applicable privacy laws.

Information We Collect

When you opt in to receive SMS messages, we may collect:

• Your mobile phone number

• Records of consent and opt-in/opt-out activity

• Message interaction and delivery data

How We Use Mobile Information

Mobile information is used only for:

• Sending SMS messages you have consented to receive

• Providing customer support and service communications

• Delivering transactional or security-related notifications

No Sharing or Selling of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Data Retention & Security

We retain mobile information only as long as necessary to meet legal, regulatory, and operational requirements. Reasonable administrative, technical, and physical safeguards are in place to protect your information.

Withdrawal of Consent

You may withdraw consent at any time by replying STOP to any SMS message or by contacting us directly. Once consent is withdrawn, you will no longer receive SMS messages unless you re-subscribe.

Contact Information

Company: HLS DATA Solutions
Email: support@hlsdata.com
Phone: 403-248-4044
Mailing Address: [Insert Full Canadian Mailing Address]

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